This was very helpful.

I log out and all those files disappeared and I can start over again.

This was the closest I have been to a working solution.

Anybody an idea?

You Article is the only thing that worked. Thank you very much for posting this.

A couple of things:

• I think the structure of the PAX (if indeed there is one any more) has changed since I wrote this post a year ago, so there may be files in other locations that you should delete prior to trying to reinstall.
• I would not edit the contents of Network Connect.app at all. If it can’t load the nib file (which contains the application window layout and behavior), chances are that there’s something wrong with the app file itself or other Network Connect files somewhere in your system.

My recommendation is to do a search at the command line for “juniper” in your entire filesystem:

sudo find / -name "*juniper*" or sudo ack -g "juniper" / if you’ve got ack.

Then do sudo find / -name "*Network Connect*"

The list of things I got on my computer are:

/Applications/Network Connect.app
/Library/Frameworks/net.juniper.DSApplicationServices.framework
/Library/Frameworks/net.juniper.DSCoreServices.framework
/Library/Frameworks/net.juniper.DSNetworkDiagnostics.framework
/Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
/Library/Widgets/Network Connect.wdgt
/Users/<username>/Library/Caches/net.juniper.NetworkConnect
/Users/<username>/Library/Logs/Juniper Networks/Network Connect
/Users/<username>/Library/Preferences/net.juniper.NetworkConnect.plist
/usr/local/juniper

Try deleting all the ones you find on your system and then reinstalling automatically.

Richa,
could you give me a copy of MainMenu.nib
(do you think that might help?)

When I tried to open it from Terminal but see this error:
> $ /Applications/Network\ Connect.app/Contents/MacOS/Network\ Connect
> 2010-10-17 10:50:14.221 Network Connect[618:903] Unable to load nib file: MainMenu, exiting

These are the contents of the package under /Applications (extracted from the PAX)
> $ ls -C1 /Applications/Network\ Connect.app/Contents/Resources/
> Error.strings
> NCScriptLauncher.h
> Network Connect.scriptSuite
> Network Connect.scriptTerminology
> NonLocalizable.strings
> nc.icns
> pluginToIVERedirect.thtml

The actual installation is failing due to a ‘ Cert check failed with result 3′ error. Below are the logs. The clean-up must remove the NetWorkConnect jar file – nothing is set-up/installed.

Any help would be greatly appreciated,
cheers

NCAppController.:000 (05/05 17:29:23.930)[applet-NCAppController.class] Param cookies=
DSAppControlThre:000 (05/05 17:29:23.932)[ Thread-45] Beginning install…
NCAppInstallImpl:000 (05/05 17:29:23.932)[ Thread-45] Checking installed version
NCAppInstallImpl:000 (05/05 17:29:23.933)[ Thread-45] Installed version is not readable
DSAppControlThre:000 (05/05 17:29:23.933)[ Thread-45] This version is not already installed
DSAppControlThre:000 (05/05 17:29:23.933)[ Thread-45] Checking to see if the application is already running
../../webserver/:093 (05/05 17:29:23.933)[ Thread-45] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }’” ]…
../../webserver/:100 (05/05 17:29:23.945)[ Thread-45] [RuntimeExec] Process ID = java.lang.UNIXProcess@3e53cf
../../webserver/:141 (05/05 17:29:23.976)[ Thread-45] [RuntimeExec] ExitValue of waitFor() = 0
../../webserver/:166 (05/05 17:29:23.977)[ Thread-45] [RuntimeExec] … done executing [/bin/sh] waitFor()= outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]
DSAppControlThre:000 (05/05 17:29:23.977)[ Thread-45] Checking to see if the application is already running
../../webserver/:093 (05/05 17:29:23.977)[ Thread-45] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xaco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }’” ]…
../../webserver/:100 (05/05 17:29:23.983)[ Thread-45] [RuntimeExec] Process ID = java.lang.UNIXProcess@e06de8
../../webserver/:141 (05/05 17:29:24.015)[ Thread-45] [RuntimeExec] ExitValue of waitFor() = 0
../../webserver/:166 (05/05 17:29:24.015)[ Thread-45] [RuntimeExec] … done executing [/bin/sh] waitFor()= outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]
DSAppControlThre:000 (05/05 17:29:24.015)[ Thread-45] The application is NOT already running
NCAppInstallImpl:000 (05/05 17:29:24.016)[ Thread-45] The software is not installed
DSAppControlThre:000 (05/05 17:29:24.016)[ Thread-45] Fetching [-cached/java/NetworkConnectMac_i386.jar] from the IVE
DSAppControlThre:000 (05/05 17:29:24.231)[ Thread-45] HTTP response code is 200
DSAppControlThre:000 (05/05 17:29:24.232)[ Thread-45] -cached/java/NetworkConnectMac_i386.jar server size=[676025] server date=[1219964229000].
DSAppControlThre:000 (05/05 17:29:24.232)[ Thread-45] [676025] bytes should now be downloaded from the server…
../../webserver/:213 (05/05 17:29:24.233)[ Thread-45] copy stream to new file [/Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_i386.jar]
DSAppControlThre:000 (05/05 17:29:25.061)[ Thread-45] [676025] bytes have been successfully downloaded from the server.
DSAppControlThre:000 (05/05 17:29:25.062)[ Thread-45] Changing modification date of [/Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_i386.jar] from [1273044565000] to [1219964229000] to match the server.
DSAppControlThre:000 (05/05 17:29:25.062)[ Thread-45] Fetching [-cached/java/mac_nc_langs/en.jar] from the IVE
DSAppControlThre:000 (05/05 17:29:25.234)[ Thread-45] HTTP response code is 200
DSAppControlThre:000 (05/05 17:29:25.234)[ Thread-45] -cached/java/mac_nc_langs/en.jar server size=[47726] server date=[1219964231000].
DSAppControlThre:000 (05/05 17:29:25.235)[ Thread-45] [47726] bytes should now be downloaded from the server…
../../webserver/:213 (05/05 17:29:25.235)[ Thread-45] copy stream to new file [/Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_en.jar]
DSAppControlThre:000 (05/05 17:29:25.327)[ Thread-45] [47726] bytes have been successfully downloaded from the server.
DSAppControlThre:000 (05/05 17:29:25.327)[ Thread-45] Changing modification date of [/Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_en.jar] from [1273044565000] to [1219964231000] to match the server.
NCAppInstallImpl:000 (05/05 17:29:25.328)[ Thread-45] Installing from /Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_i386.jar
NCAppInstallImpl:000 (05/05 17:29:25.328)[ Thread-45] Extracting NetworkConnectBinaries.pax.bz2 from JAR file /Users/muncus/Library/Application Support/Juniper Networks/NetworkConnectMac_i386.jar and placing it in /tmp
NCAppInstallImpl:000 (05/05 17:29:25.398)[ Thread-45] Cert check failed with result 3
NCAppController.:000 (05/05 17:29:25.398)[ Thread-45] Starting quit sequence…
NCAppController.:000 (05/05 17:29:25.398)[ Thread-45] Cleaning up
NCAppInstallImpl:000 (05/05 17:29:25.399)[ Thread-45] Failed to execute the install helper: java.io.IOException: /usr/local/juniper/nc/install/ncinstallhelper: not found
NCAppController.:000 (05/05 17:29:25.399)[ Thread-45] Failed to cleanup
NCAppController.:000 (05/05 17:29:25.399)[ Thread-45] doQuit trying to load /dana/home/starter.cgi?startpageonly=1
NCAppController.:000 (05/05 17:29:25.400)[ Thread-45] Loading https://rna.n.nsa.nexus.telstra.com.au/dana/home/starter.cgi?startpageonly=1 in current window
NCAppController.:000 (05/05 17:29:49.747)[applet-NCAppController.class] Entering NCAppController.init() on Wed May 05 17:29:49 EST 2010
NCAppController.:000 (05/05 17:29:49.747)[applet-NCAppController.class] New NCAppController session release [null]
NCAppController.:000 (05/05 17:29:49.747)[applet-NCAppController.class] Build number [null]
NCAppController.:000 (05/05 17:29:49.770)[applet-NCAppController.class] This host needs a i386 binary
DSAppControlThre:000 (05/05 17:29:49.815)[ Thread-64] Quitting the app
DSAppControlThre:000 (05/05 17:29:49.816)[ Thread-64] Checking to see if the application is already running
../../webserver/:093 (05/05 17:29:49.816)[ Thread-64] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }’” ]…
../../webserver/:100 (05/05 17:29:49.837)[ Thread-64] [RuntimeExec] Process ID = java.lang.UNIXProcess@4653a3
../../webserver/:141 (05/05 17:29:49.864)[ Thread-64] [RuntimeExec] ExitValue of waitFor() = 0
../../webserver/:166 (05/05 17:29:49.864)[ Thread-64] [RuntimeExec] … done executing [/bin/sh] waitFor()= outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]
DSAppControlThre:000 (05/05 17:29:49.865)[ Thread-64] Checking to see if the application is already running
../../webserver/:093 (05/05 17:29:49.865)[ Thread-64] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xaco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }’” ]…
../../webserver/:100 (05/05 17:29:49.874)[ Thread-64] [RuntimeExec] Process ID = java.lang.UNIXProcess@790ce9
../../webserver/:141 (05/05 17:29:49.907)[ Thread-64] [RuntimeExec] ExitValue of waitFor() = 0
../../webserver/:166 (05/05 17:29:49.908)[ Thread-64] [RuntimeExec] … done executing [/bin/sh] waitFor()= outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]

@adam: I was really stuck trying to install an earlier version than 6.5 (having tried everything except @johan’s suggestion) that I made an alternative admin user on my machine, and installed 6.0.0 from that account, and deployed it to all users. That worked, and has worked for my colleagues. Good luck.